• BCom(Hons), University of Western Australia, 1976
• M Com, University of Western Australia, 1979
• PhD, University of Western Australia, 1990

• Executive Director of the QUEST Program.
• Executive Director of the MultiNational Alliance for the Advancement of Organizational Excellence.
• Visiting Professor in the Division of Quality at the Lulea University.
• Visiting Professor in the Quality & Innovation Research Group.

• Professor Emeritus, Haas School of Business, University of California, Berkeley (UCB).
• Omron Professor of Technology Management, Doshisha University, 2003 to present.
• Co-Director, Management of Technology Program, Haas School of Business and University of Engineering, UCB, 1996 to 2006.
• Co-chair, Transformation to Quality Organizations Oversight Committee, National Science Foundation, 1995-1998.

• Systems Engineer, IBM, Aarhus, Denmark (1969 to 1970).
• Associate Professor, Aarhus School of Business (1970).
• Professor in Auditing, Aarhus School of Business (1986).
• Prof in Quality Management, Aarhus School of Business (1992).
• Professor in Quality Technology and Management, Linkoping (2000).

• PhD - Pavement Management Systems, Knowledge Based Systems, University Of Leeds (UK) - 1986
• MSc - Construction Management, The Ohio State University (USA) - 1981
• BSc - Civil Engineering, University Of Basrah (Iraq) - 1977

• PhD - A framework for the implementation of TQM, University of Liverpool (UK), 1992
• MSc - Information technolgy for manufacture, University of Warwick (UK), 1988
• BSc - Management Sciences, University of Lancaster (UK), 1986
• Currently Director of the Centre for Organisational Excellence Research, Massey University, NZ

• SKF Professor, Quality Sciences, Chalmers University of Technology, Gothenburg (1999 - ).
• Director, Centre for Healthcare Improvement, Chalmers University of Technology (2008 - ).
• Professsor in Quality Technology and Management, Linköping University (1984 – 1999).
• Part time Professor in Reliability Engineering, Department of Mathematics, Royal Institute of Technology, Stockholm (1982 – 1984).
• Manager, Saab Aerospace, Linköping (1969-1984).
• Member of International Academy for Quality, International Statistical Institute etc.

• Emeritus Professor- Sheffield Hallam University
• Visiting Professor – University of Leicester
• Director - Kanji Quality Culture Limited
• Fellow of ASQ
• Vice-president IAQ
• Winner of Grant Medal (ASQ)
• Founder Editor of 2 International Journal
  1. Journal of Applied Statistics
  2. Total Quality Management & Business Excellence

• Project Specialist, Lockheed Aircraft Co, USA (1973-1974).
• Head of Industrial & Systems Eng Dept (1980-2000)
• Dean of Engineering, Nat Univ of Singapore (1989-1995).
• Director, Office of Quality Management, NUS (2000-2003).
• Academician, International Academy for Quality.
• Fellow, American Society for Quality.

Sir John Daniel became President of COL in 2004 after gaining wide international experience in universities and the United Nations system. He obtained his full-time university education in Metallurgy at Oxford and Paris and later demonstrated his commitment to lifelong learning by taking 25 years to complete a part-time Master's degree in Educational Technology at Concordia University. However, the internship for that programme, which took him to the UK Open University in 1972, was a life-changing experience. He saw the future of higher education and wanted to be part of it. This quest took him on an international odyssey with appointments at the Télé-université (Directeur des Études, 1973-77), Athabasca University (Vice-President for Learning Services, 1978-80), Concordia University (Vice-Rector, Academic, 1980-84), Laurentian University (President, 1984-90), the UK Open University (Vice-Chancellor, 1990-2001) and UNESCO (Assistant Director-General for Education, 2001-04).

His non-executive appointments have included the presidencies of the International Council for Open and Distance Education, the Canadian Association for Distance Education and the Canadian Society for the Study of Higher Education. He also served as Vice-President of the International Baccalaureate Organisation. The best known of Sir John's 250 publications is his book Mega-Universities and Knowledge Media: Technology Strategies for Higher Education (Kogan Page, 1996). He was knighted by Queen Elizabeth for services to higher education in 1994 and holds 30 honorary doctorates, fellowships and professorships from universities and professional bodies in 16 countries.

• Monash University, B Sc (hons), 1st class in chemistry, 1970
• Monash University, Dip Ed, 1971
• Monash University, M Ed, 1976. Thesis: Cognitive preferences and achievement in chemistry
• University of Natal, Ph D, 1995. Thesis: Learning science at the interface between Zulu andEnglish

Professor Denise Kirkpatrick is Pro Vice-Chancellor Learning, Teaching and Quality at The Open University where she is responsible for strategic leadership of the University's design and delivery of supported, open-learning learning materials. She leads the research of new applications of ICT to support learning and teaching, and the development of university policy relating the application of new media. She is responsible for overseeing Quality Assurance policy, practice and standards. She was previously Pro Vice-Chancellor (Academic) at La Trobe University in Australia and has worked in a number of Australian universities, leading and managing distance learning operations and as an academic. She has a PhD in teaching and learning and has worked extensively in the area of teaching and learning policy and practice, with an emphasis on the application of new media in on and off campus learning.

Her recent research investigates the ways Millennials approach learning and ways of creating effective and engaging learning experiences for these students. Her previous research has investigated effective design for learning with new technologies and student engagement in e-learning. She developed the award winning Mekong e-Sim, an online role play simulation which was used to teach students in Australian and Malaysian universities and was a member of the team responsible for the CATS project - Creating Accessible Teaching and Support -a suite of projects to support staff teaching students with disabilities. Denise was President of the Australasian Council on Open Distance E-Learning (ACODE) for four years and led the establishment of ACODE benchmarks for technology supported learning and the introduction of the ACODE Learning Technologies Leadership Institute. Denise has worked as an educational consultant in Australasia, South East Asia and Africa.

Dr. Badrul H. Khan, is an international speaker, author, educator and consultant in the field of e learning. Dr. Khan is the author of several books including Web-Based Instruction, Web Based Training, and e-Learning Strategies. He served as a consultant/advisor to distance education related projects at several institutions among which, the World Bank, US Department of Education, US Department of Defense, Ministry of Education in several countries, and academic institutions and corporations in the USA and abroad. Dr. Khan is currently the Director of the Educational Technology Leadership graduate cohort program at the George Washington University in the USA.

• Consultant, Organizational Assessment and Improvement.
• PMember of the Assessment & Advisory Board, University Federico II, Naples.
• Advisor, University La Sapienza, Rome.
• President, International Academy for Quality.
• Fellow of the American Society for Quality.
• Past President and Honorary Member of the European Organization for Quality.
• Past President of the Italian Association for Quality.

• Honorary member of the International Academy for Quality.
• Honorary member of the Argentina Institute for Quality and Excellence.
• Member of the Executive Committee of the Argentina Institute for the Governance of Organizations.
• Member of the Board of the Argentina Quality Award Foundation.
• Co Chairman of the Global Cooperation Committee of the American Society for Quality.
• Fellow of the American Society for Quality.
• Director of the Corporate Governance Division of Voyer International S.A.

• CEO, Quality Partners Co. Ltd. ( Philippines)
• Past President, PSQ, FIFST ( ASEAN)
• Secretary, IAPQA and Founding Member of APQO
• World First Quality Professional Woman

• Ph.D. originated the concept of Total Quality Control.
• Has been awarded numerous medals and honors by quality associations around the world.
• President of General Systems, Inc., an international engineering firm.

• Chief Executive Officer for the Harrington Institute.
• U.S.Chairman on Technologies for Project Management at the University of Quebec.
• Chairman of the Board of TQnet, Inc.
• Chairman of the Board of Performance Improvement Network.

• Academecian of the International Academy for Quality (1997).
• Director of the South African Quality Institute (1992).
• President of the South African Statistical Association (1991).
• Head: Basel Credit Project ABSA Bank (2002).
• Statistical Officer, Chamber of Mines (1966).